Reviews win the call
Before people call a contractor, they read the reviews. Recent, detailed reviews build trust, and they're one of the signals Google uses for local results.
Most happy customers will leave a review if you ask at the right moment and make it easy. We set up a short, friendly text or email after every finished job with a direct link to your Google review page. We follow Google's rules: no paying for reviews, no discounts in exchange, and no filtering out unhappy customers.
Trades and local businesses.
Any local business whose customers are happy but whose review count doesn't show it. Trades and home services especially, where a homeowner is choosing between three names on a map.
- Plumbing
- HVAC
- Roofing
- Electrical
- Remodeling
- Landscaping
- Garage doors
- Concrete
Serving Des Moines, West Des Moines, Ankeny, Urbandale, Johnston, Waukee, Clive, Altoona and the rest of central Iowa.
Based in Des Moines and serving central Iowa.
Three steps. No runaround.
We set up your review link
A direct link to your Google review form, plus a QR code for your truck, invoices or counter.
We automate the ask
A short text or email goes out after each job, with one friendly reminder.
We help you reply
You get alerts for new reviews and help writing replies, especially to the tough ones.
What you get.
- Direct Google review link and QR code
- Automatic review requests after each job
- One polite reminder
- New review alerts
- Reply help for positive and negative reviews
- Follows Google's review policies
- Simple monthly review summary
- Works with your existing tools where possible
Small team. Fast moves.
We're a small, owner-run team in Des Moines. You tell us what you need, and it goes live fast, without weeks of meetings first.
You work directly with Mickey Housby, the owner, who spent 15 years in sales before starting Pulse Playbook.
- No account managers or handoffs
- No weeks of meetings before anything happens
- You talk to the owner, and changes go live fast
Google reviews questions, answered.
How do I get more Google reviews?
Ask every customer, right after a good experience, with a direct link that takes them straight to the review form. Automating the ask means it happens every time, not just when you remember.
Is it OK to ask customers for reviews?
Yes. Google allows asking. What it doesn't allow is paying for reviews, offering discounts in exchange, or only asking the customers you expect to be happy.
Can I offer a discount for a review?
No. Incentives break Google's policies and can get reviews removed. We set up requests that follow the rules.
How should I respond to a bad review?
Calmly, quickly and briefly: thank them, take responsibility where it's fair, and offer to fix it offline. We help you write replies that make future customers trust you more.
Can you remove bad reviews?
Only Google can remove reviews, and only when they break its policies, like spam or reviews from people who were never customers. We help you flag those the right way.
Do reviews help my Google ranking?
Reviews are one of the signals Google uses for local results, alongside relevance and distance. They also help people choose you once they find you.
See where you're losing calls.
A free look at how your business shows up online compared to your top local competitors, and the top 3 fixes that would get your phone ringing more. No cost, no obligation.