What is missed-call text-back?
Missed-call text-back is simple text automation for your business phone. When a call goes unanswered, the caller automatically gets a friendly text from your business number, something like: "Sorry we missed you, this is Midtown Plumbing. What can we help with?"
Instead of calling the next company on the list, most people just reply. Their answer lands in one inbox on your phone, so you can text back from the job site, or let the automation ask the next questions and offer a time.
Trades and local businesses.
Plumbers, HVAC techs, roofers, electricians and any owner who is on a job when the phone rings. It also works well for shops and offices that get calls after hours or during a rush.
- Plumbing
- HVAC
- Roofing
- Electrical
- Remodeling
- Landscaping
- Garage doors
- Concrete
Serving Des Moines, West Des Moines, Ankeny, Urbandale, Johnston, Waukee, Clive, Altoona and the rest of central Iowa.
Based in Des Moines and serving central Iowa.
Three steps. No runaround.
We connect your number
You keep your business number. We set up text-back on the calls you miss, and you choose the hours.
We write the texts with you
The messages sound like you, not a robot, and follow carrier rules, including opt-out.
Missed calls turn into conversations
Callers get a text in seconds. Replies land in one inbox, with reminders so nothing slips.
What you get.
- An automatic text back on every missed call, day or night
- Messages written in your voice
- Two-way texting from one inbox on your phone
- Follow-up reminders for open requests
- Optional booking link or questions by text
- Set up to follow carrier texting rules, with opt-out in every thread
- Works with your existing number
- Changes made fast when you want new wording
Small team. Fast moves.
We're a small, owner-run team in Des Moines. You tell us what you need, and it goes live fast, without weeks of meetings first.
You work directly with Mickey Housby, the owner, who spent 15 years in sales before starting Pulse Playbook.
- No account managers or handoffs
- No weeks of meetings before anything happens
- You talk to the owner, and changes go live fast
Missed-call text-back questions, answered.
What is missed-call text-back?
An automatic text sent from your business number when you miss a call. It invites the caller to reply by text, so you keep the lead even when you can't answer.
How does missed-call text-back work?
When a call goes unanswered, the system sees it and sends a short text right away. When the caller replies, the conversation shows up in your inbox, and you or the automation take it from there.
Is missed-call text-back legal?
A one-time, non-promotional reply to someone who just called you is a common, accepted use. Promotional texts need written consent. We set texting up with carrier registration and opt-out handling, and we keep the messages about the caller's request, not ads.
Do I need a new phone number?
No. You keep your number and the calls you miss trigger the text.
Does it work after hours?
Yes. It texts back any missed call, day or night. The message can say when you'll call back.
What does the text say?
You approve the wording. It sounds like your business and asks what the caller needs. We change it whenever you want.
See where you're losing calls.
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